On Hold Messages On Hold messages are an important and often overlooked element of your business. A good on hold message lessens the perceived wait time, engages your customer and lets them know that you care about their time. You spent time and money to get your customer to call. Don't lose them during their wait. Take that opportunity to inform them about your business. Tell them about services they may not know you offer. Hours of operation, location, directions, or special offers you may have for a limited time. The possibilities are endless, but your opportunities to reach your customers are not. On Hold messages can be updated monthly as your specials and products change, quarterly, every six months or annually. We will deliver your new message in the format you prefer for your system. Jennifer's On Hold Montage: Anthony's On Hold Montage: